Jiun88 Privacy Policy – Personal Data Protection for Malaysian Members

📖 Introduction: Why Privacy Matters to jiun88

When you use the jiun88 platform — whether placing bets on Malaysia Super League football, playing Baccarat at a live casino table, joining an online lottery or enjoying world-class badminton betting — you are trusting us with your personal information. That trust is something we take seriously.

Jiun88 has been operating since 2018, serving more than 50,000 active members across Malaysia. Throughout that time, protecting member data has been one of the platform's top priorities — not merely because it is a legal requirement, but because we believe players who feel safe and protected will continue to enjoy their jiun88 experience with complete peace of mind.

This Privacy Policy is written in plain, easy-to-understand language so every member in Malaysia knows exactly what happens to their data. We don't hide behind legal jargon — everything you need to know is stated clearly, right here.

1 Personal Information We Collect

Jiun88 collects your personal information through several means — during registration, during platform usage, and automatically when you visit our website. The following are the categories of information collected:

We not collect credit or debit card numbers directly. All payment card information is processed securely by certified third-party payment providers (such as FPX gateway and e-wallet providers) and is not stored in jiun88's systems.

2 How jiun88 Uses Your Information

Information collected is used responsibly for specific and legitimate purposes. jiun88 does not use member data for any other purpose without your consent. The following are the primary purposes for which data is used:

• Account management: To register, verify, and manage your jiun88 account, including setting your VIP tier, processing deposits and withdrawals via local Malaysian payment methods, and managing your account balance.
• Platform security: To detect and prevent fraud, multiple account usage, bonus abuse and any activity that violates jiun88's Terms & Conditions.
• Service communications: To send important account-related notices such as transaction confirmations, password resets, and security alerts. We do not send marketing emails without your consent.
• Platform improvements: To understand how members use jiun88 and to make improvements to the interface, speed, and overall user experience.
• Legal compliance: To fulfil applicable legal obligations, including anti-money laundering (AML) requirements and identity verification as required by law.
• Responsible gaming: To monitor betting patterns and identify members who may need assistance or information on responsible gambling, in line with jiun88's commitment to member well-being.

3 Sharing Data with Third Parties

Jiun88 does not sell, rent or share members' personal information with third parties for marketing or commercial purposes. However, there are limited situations where data must be shared for legitimate operational purposes:

• Payment providers: Minimum transaction information required is shared with payment gateway providers (such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX) solely for the purpose of processing your financial transactions. These providers are bound by strict confidentiality agreements with jiun88.
• Technology provider: The jiun88 platform works with a number of technology service providers for hosting, cybersecurity, and system monitoring. These providers are only permitted to access data necessary for their technical functions and are prohibited from using it for any other purpose.
• Legal authorities: jiun88 will disclose member data to the relevant authorities when required by a valid court order, criminal investigation or other Malaysian legal compliance obligations. Such disclosures are made only to the extent required by law.

4 jiun88 Data Security & Protection Measures

Jiun88 consistently invests in security infrastructure to protect member data from unauthorised access, loss, alteration or improper disclosure. Key security measures we employ include:

• 256-bit SSL/TLS encryption: All communications between your device and jiun88's servers are encrypted using the same security protocols employed by Malaysia's leading banking and financial institutions.
• Multi-layered access control: Member data is accessible only to jiun88 staff who have a specific need to access that information within the scope of their job responsibilities. All access is logged and monitored.
• Regular security scanning: jiun88 conducts regular penetration testing and vulnerability scanning to identify and address potential security weaknesses before they can be exploited.
• Two-factor authentication (2FA): jiun88 encourages all members to enable two-factor authentication on their accounts as an added layer of protection. This feature is available through the security settings menu in your account.
• Suspicious activity monitoring: jiun88's systems continuously monitor login patterns and account activity. Any unusual activity will trigger automatic security alerts and, where necessary, a temporary account lock for your protection.

While jiun88 takes all reasonable steps to protect your data, no security system is entirely foolproof. We encourage members to play their part in keeping their accounts secure by using strong, unique passwords, not sharing login credentials with anyone, and promptly reporting any suspicious activity to the jiun88 support team.

5 Cookie Usage at jiun88

Like most websites and online platforms, jiun88 uses cookies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit jiun88.

• Essential cookies: These cookies are required for the jiun88 platform to function. They remember your login session, language preference, and security settings. Without them, you will not be able to use the platform properly. This type of cookie cannot be disabled.
• Performance cookies: These cookies help us understand how members interact with the jiun88 platform — which pages are visited most, where members encounter issues and how long pages take to load. This information is used for platform improvements.
• Functional cookies: These cookies remember your preferences — such as your favourite sport, preferred odds display and other interface settings — so you don't have to reconfigure them every time you log in to jiun88.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the jiun88 platform. Continued use of the jiun88 platform after reading this cookie notice is considered your consent to the use of cookies as described above.

6 Your Privacy Rights as a jiun88 Member

As a jiun88 member in Malaysia, you have certain rights regarding your personal data protected under Malaysia's Personal Data Protection Act 2010 (PDPA). jiun88 is committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact the jiun88 support team by email at support@jiun88.cash or via live chat on the platform. We will process your request promptly and respond within a reasonable timeframe.

7 Data Storage & Retention Period

Jiun88 retains member personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with Malaysian legal requirements. The following are general guidelines for data retention periods:

• Active account data: Retained for the duration your jiun88 account remains active and used to manage your account and related services.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's accounting and financial legal requirements as well as anti-money laundering regulations.
• Security and access logs: Retained for 12 months for the purposes of security incident investigation and member complaint verification.
• Identity verification data: Copies of identity documents submitted for account verification are retained for the duration of the active account and for a minimum of 5 years after account closure.
• Data after account closure: When your jiun88 account is closed, your personal data will be anonymised or deleted in accordance with applicable legal requirements, within a reasonable period after the mandatory retention period has expired.

8 Contact Us About Privacy

Jiun88 takes every privacy enquiry, concern and complaint seriously. If you have any questions about how we handle your personal data, or wish to exercise your privacy rights, there are several ways to reach us:

• Email: Send your privacy enquiry to support@jiun88.cash with the subject line "Personal Data Privacy Enquiry". We will respond within 3 business days.
• Live Chat: For urgent enquiries, contact the jiun88 support team via live chat on the platform, available 24 hours a day, 7 days a week. Our team can assist in both Bahasa Malaysia and English.

Jiun88 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, new technical requirements or relevant changes in law. Members will be notified of any material updates via email and an in-platform notice at least 14 days before the changes take effect. Continued use of the jiun88 platform after changes take effect will be considered your acceptance of the updated Privacy Policy.

The current version of the jiun88 Privacy Policy is effective from January 2026 and supersedes all previous versions. For your records, you may request a copy of any earlier version of the jiun88 Privacy Policy via our support email.